“On behalf of myself and HPE I cannot thank you and the team enough for your support over the last year. Pre-event communications were smooth and I appreciate the challenges both of us had in order to create the perfect itinerary within the clients budget. It turned out to be a perfect mix of culture and craziness at a relaxed pace and it was great that we could add in items like the Akihabara maid café which just made the groups day!
On-site both yourself and Yumi could not have been more welcoming, with the itinerary running to perfection throughout and everybody being on-time, for once!! The group absolutely loved Yumi and she was a huge factor to the trips success.
I have received 7/10 of the feedback forms already after only sending them out yesterday. Once received I will send you over the specific comments – but in short they are fantastic!
The only slightly negative comment, which I tend to agree with, is that they travelled a long way to get to Hakone and they only had 11 minutes on the mountain and did not get to see the temple. I did ask Yumi if this could be extended but was told it was not – we then had lots of free time at the bottom for shopping where the group just stood around.
Thank you too for sorting out the supplements at Fishbank, I really appreciated that.
Thanks so much for everything.
Hope to work with you again soon!”
Lucy Humby, Corporate Rewards